This self-assessment tool is designed to evaluate the resilience of hospitals and other healthcare organisations.
It helps leadership teams, quality managers, and clinical directors assess the key components that enable an organisation to function well under any circumstances.
Through a structured set of questions, it identifies both successful practices and limiting factors that may hold the system back, while suggesting practical steps to address them.
Using the tool provides a clearer picture of current capabilities and where to focus improvement efforts first. The goal is to support the creation of a robust health system capable of delivering safe, high-quality care and withstanding external and internal crises.
Use the tool yourself
You can create your own copy of the questionnaire and run the assessment directly with your team:
Questionnaire for medical staff
Questionnaire for the management team
For the clearest picture, both versions are designed to be used together: staff can respond anonymously or with self-identification, while management responds openly. Comparing the two reveals where leadership and frontline perceptions align, and where they don’t, which is often where the most useful insights are found.
This presentation explains the main concepts of hospital resilience, the full methodology, the scoring approach, and how to read your results as a resilience profile across the organisation.
If you’d like free support interpreting your results, I’m happy to help – just contact me.